What Data We Collect and Why We Need It
When you create your 299apps account, we collect your name, email address, phone number and the payment method you choose — whether that is bKash, Nagad, Rocket or bank transfer. This data is used strictly to verify your identity, process deposits and withdrawals, and keep your
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account wallet accurate. We do not share your payment details with advertisers or unrelated third parties. Transaction records tied to your bKash or Nagad deposits are retained only for the period required to resolve disputes and meet applicable regulatory obligations in the regions where our service
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operates. Device data — such as your browser type, IP address and session timestamps — is collected automatically to detect unusual login activity and protect your account from unauthorised access. You may be asked to verify your phone number via OTP when logging in from a
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new device; this step exists entirely to protect you. Cookies and similar tracking tools are used to keep your session active and remember your wallet preferences — they are not used to build advertising profiles. If you access 299apps from Bangladesh, your use of this platform
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is subject to local law and the eligibility rules of your region. We encourage you to read this policy alongside our Terms and Conditions so you understand how both documents apply to your account.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.